Privacy Policy

1. Introduction

While you may be able to browse certain sections of the Platform without registering with us, please note we do not offer any product/service under this Platform outside India. Your personal information will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy and the Terms of Use.

2. Collection of Information

We collect your personal information relating to your identity and demographics when you use our Platform. This includes but is not limited to: Name, date of birth, address, telephone number, email ID, and proof of identity. We may also collect sensitive information such as bank account or payment instrument details to enable transactions. We track your shopping behaviour, preferences, and browsing history to provide a customized experience. Once you give us your personal information, you are not anonymous to us.

3. Use of Personal Data

We use your personal information to provide the services you request. This includes fulfilling orders, enhancing customer experience, resolving disputes, and informing you about online and offline offers. We may request access to your SMS, contacts, camera, and location to send commercial communications regarding your orders and to improve platform access. You may opt-out of marketing uses at any time.

4. Cookies

We use "cookies" to help analyse web page flow and promote trust and safety. Cookies are small files placed on your hard drive that assist us in providing services without requiring frequent password entry. We use session cookies which are automatically deleted at the end of a session. You are free to decline our cookies if your browser permits, though this may restrict certain features.

5. Security Precautions

To protect your personal information from unauthorised access, loss, or misuse, we adopt reasonable security practices and procedures. We update our systems to protect against hacking and viruses. However, users accept the inherent security risks of data transmission over the internet, which cannot be guaranteed as 100% secure. You are responsible for protecting your login credentials.

6. Use of our Platform

Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Act are not eligible to use the Website.

7. Your Rights

You may access, correct, and update your personal information directly through the functionalities provided on the Platform. You have the option to withdraw your consent by writing to us. Please note that withdrawal of consent will not be retroactive and may hamper your access to certain Platform services.

8. Data Retention

We retain your personal information for a period no longer than is required for the purpose for which it was collected or as required under applicable law. We may continue to retain data in anonymised form for analytical and research purposes.